Reorder Flow
Initiative / UK Site Experience Improvements
Target / April - May 2026
Redesign the account-area reorder flow to support multiple follow-up types.
Target/April - May 2026
This project covers updates to the reorder experience in the account area, expanding the current “Book Consultation” flow into a more flexible follow-up selection.
Today, patients can only book a follow-up by choosing a date/time for a video call. The new flow will allow patients to select from multiple follow-up options depending on their treatment and eligibility:
- Health Questionnaire
- Phone Consultation
- Video Consultation
Status
In Progress
Target
April - May 2026
Lead
Not set
Teams
Technical, Releaf UK
Issues
Grouped by current Linear workflow status.
17 total
In Progress
6
Todo
10
- RLF-5952 - Follow-up page and video/phone screens
- RLF-6117 - Health Questionnaire
- RLF-6118 - Follow-up Timing & 120/90-Day Window
- RLF-6119 - Consultation History page updates
- RLF-6126 - Updates for the Consultations tab in the patient profile
- RLF-6127 - Workflow changes
- RLF-6128 - Analytics
- RLF-6129 - Creation of a phone consultation by an admin
- RLF-6130 - Changes for the pre-consultation user dashboard
- RLF-6132 - Phone reminders are to be separate from existing video consultation reminders, with a separate cron job
Canceled
1
- TEC-5589 - New follow-up process