Task Flow Optimisations

We are keeping this project ongoing, as work related to task optimisation continues to surface on a regular basis. New improvements are added to the project as they come up, and we plan to progress them in parallel with BAU work.

Over the next sprints, the focus will be on progressing the next set of Task Flow improvements aimed at reducing manual admin effort and making task handling more consistent across teams. This includes the work around simplifying task types and improving task routing - specifically by removing outdated task types, adding better-fit categorisation, and shaping new task creation rules and auto-assignment logic in. The overall goal is to help tasks reach the right team faster, with less manual handling and less room for routing errors.

Alongside this, we are also planning to address task search reliability. Together, these changes are expected to make task creation clearer, reduce manual routing decisions, and improve the speed and reliability of day-to-day task management for internal teams.

The Workflow Optimisations project is now complete, with major performance improvements delivered to the Workflow screen within the Admin app. This materially reduces wait times for admins and improves reliability when working across workflows at scale.

The most visible gain is page load speed. In production, loading with two workflows selected dropped from 23.65 seconds to around 388 milliseconds - roughly 60x faster. Overall, this gives admin teams a much faster and more scalable experience as workflow demand grows.

The next release introduces a meaningful performance improvement to the Workflow screen by moving patient status generation to a scheduled background process. This reduces the need for heavy, on-demand computation when loading the grid.

Admins should experience faster load times, fewer expensive queries during grid access, and improved responsiveness when working across workflows. This change provides a more stable short-term foundation while longer-term architectural improvements continue to be developed.

Task flow optimisations have progressed, with improvements delivered across performance and usability. Tasks grid performance has been optimised, helping reduce admin friction and speed up day-to-day task management.

Follow-up fixes also improved the task type and task assignee filters with autocomplete support, and introduced bookmarkable filter states. Overall, these updates help make task workflows faster and more reliable for admin teams.